End-to-End Client Management
This course provides an in-depth overview of Davenport Strategic Innovation and Design's (DSID) human-centered methodology for delivering sustainable, impactful solutions.
Welcome
Introducing the Topic
Decide: Define Project Scope and Objectives
Check for Understanding (Decide)
Discover: Understand Client Needs and Context
Check for Understanding (Discover)
Design: Develop Innovative Solutions
Check for Understanding (Design)
Deploy: Implement Solutions & Manage Change
Check for Understanding (Deploy)
Determine: Evaluate Project Impact and Performance
Check for Understanding (Determine)
Discharge: Knowledge Transfer and Project Closure
Check for Understanding (Discharge)
Meeting Facilitation Best Practices
Conclusion